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FAQs

1. What is the difference between human hair wigs and synthetic wigs?

Human hair wigs are made from real human hair, providing a natural look and feel. They can be styled, colored, and heat-treated like natural hair. Synthetic wigs, on the other hand, are made from artificial fibers and often come pre-styled. They cannot be heat-styled and typically last less long than human hair wigs.

2. How do I choose the right wig cap size?

Measure your head circumference by placing a measuring tape around your hairline, just above your ears and across your forehead.

3. How do I care for a human hair wig?

  • Washing: Use sulfate-free shampoo and conditioner, washing gently in lukewarm water.
  • Drying: Air-dry the wig on a wig stand to maintain its shape.
  • Styling: Use heat styling tools at low to moderate temperatures.
  • Storage: Keep the wig on a stand or in a breathable bag when not in use.

4. How long does a human hair wig last?

With proper care, a human hair wig can last 1 to 2 years or longer, depending on the quality of the hair and how often it’s worn.

5. Can I dye or color a human hair wig?

Yes, human hair wigs can be dyed or highlighted, just like your natural hair. We recommend having this done by a professional to avoid damage.

6. Can I use heat-styling tools on my human hair wig?

Yes, you can use flat irons, curling irons, and blow dryers on human hair wigs. However, to prolong the wig’s lifespan, always use a heat protectant and keep the temperature low to medium.

7. How often should I wash my wig?

It depends on how often you wear it. If you wear it daily, wash it every 7-10 wears. If you wear it occasionally, washing every 10-15 wears is sufficient.

8. How do I prevent my wig from tangling?

Brush your wig regularly with a wide-tooth comb or a wig brush. Always start from the ends and work your way up. Also, avoid excessive friction, such as rubbing the wig on rough surfaces or while sleeping.

9. How do I secure my wig?

There are several methods to secure your wig, including:

  • Wig caps
  • Adjustable straps
  • Wig clips or combs
  • Wig tape or adhesive for lace front wigs

10. What is a lace front wig?

A lace front wig has a sheer lace panel at the front that blends into your natural hairline, giving a more natural-looking part and hairline. Lace front wigs are ideal for creating the illusion that hair is growing from the scalp.

11. Can I swim or shower with a human hair wig?

It’s not recommended to swim or shower while wearing a human hair wig. Chlorine, saltwater, and shampoos can damage the hair and affect its longevity. Always remove the wig before swimming or showering.

12. How do I store my wig when not in use?

Store your wig on a wig stand in a cool, dry place to help it maintain its shape. If you don’t have a stand, store it in a breathable bag.

13. Do you offer custom wigs?

Yes, we offer custom-made wigs where you can choose the length, color, texture, and density of the hair. Please contact our support team for more details on custom orders.

14. What if my wig doesn’t fit or I don’t like it?

We offer a flexible return and exchange policy. Please refer to our Returns & Exchanges page for detailed information or contact our customer service team within 14 days of receiving your wig.

15. How long does shipping take?

Shipping times vary based on your location. Standard shipping typically takes 5-7 business days, while expedited options are available for faster delivery. Please refer to our shipping policy for more details.

16. How do I place a custom order?

You can place a custom order by contacting our customer support team. Provide details on hair length, color, texture, and any other specifications. We will guide you through the process and give you an estimated delivery date.